A
Anonymous
Guest
and the retail industry in general
here's how i've always seen things...
the livestock part of a store is the most labor intensive, expensive, time consuming part/aspect of running an lfs(assuming it's done responsibly and morally :wink: )
a can of fish food, filter pads, etc. have the highest profit margins
someone who doesn't have to keep on replacing dead fish will keep buying food, and filter replacements, etc
someone who does have to keep replacing fish will ultimately stop buying it all
i've always approached my sales tactics with trying to ensure the success of the hobbyist so that that's what will happen-it also happens to make the most business sense, to me
cuts my losses/efforts, gains customer loyalty, and is the best word of mouth advertising possible
also gives me the largest chance for long term cash flow from a customer
mebbe i'm kookoo, but it seems that most storeowners don't see things that way
i could never understand why
are they as stupid as i think they are?
or am i really kookoo?
here's how i've always seen things...
the livestock part of a store is the most labor intensive, expensive, time consuming part/aspect of running an lfs(assuming it's done responsibly and morally :wink: )
a can of fish food, filter pads, etc. have the highest profit margins
someone who doesn't have to keep on replacing dead fish will keep buying food, and filter replacements, etc
someone who does have to keep replacing fish will ultimately stop buying it all
i've always approached my sales tactics with trying to ensure the success of the hobbyist so that that's what will happen-it also happens to make the most business sense, to me
cuts my losses/efforts, gains customer loyalty, and is the best word of mouth advertising possible
also gives me the largest chance for long term cash flow from a customer
mebbe i'm kookoo, but it seems that most storeowners don't see things that way
i could never understand why
are they as stupid as i think they are?
or am i really kookoo?